EC 1-ST Commuter E-Bike

This is the third e-bike coming to be part of the family here :) and it's easily the best one. The reasons are simple:
1) it's true that a bike is still just a bike and it just needs to work well and take you places, but the looks of this one are just amazing: its sleek and clean design really make for a head-turner. Mine is blue. And it's a lovely shade of blue!
2) The comfort is the best thanks to the high quality saddle. It's not the big type, but saddles don't have to be big to be comfortable and this is the perfect example.
3) the gears are so smooth! It's SHIMANO, and it's the same brand I've seen on other bikes, true, but I believe it also comes down to how the whole piece is implemented in the bike: on my other bikes the gears aren't smooth at all: there's always some clanking sound and some gears are just harder to shift into position. On the HeyBike, shifting is just as easy as something you don't even have to think about.
4) the engine. The electric motor is powerful and smart. On my other bikes you will totally feel the hard push when the motor suddenly activates. On this bike it's a very smooth and gentle experience: The engine activates and deactivates in a smart way according to whether you're using the pedals or not.
5) the screen is very clear and big enough: I never struggle trying to read the info displayed.
6) last but not least: the brakes. Brakes are extremely important, as you can imagine. And their correct functioning is even more important on a bike as powerful as this one, since it's easy to reach high speeds more quickly than on a regular bike, and being able to brake effectively is just a critical aspect. These are the best brakes I've personally experienced on a bike. They're superb quality: small, comfortable, never in the way of your fingers but still always ready to be pulled. And they are VERY effective. Their action is solid and efficient.
The bike was easy to assemble and the manual also comes with a link to videos online that will show you how to mount every single piece, one by one.
Overall I'm extremely happy with this bike and I think that it's VERY good value, considering the competition in the same price line.
So my advice is: if you've come across this bike and it's the type of bike you need, don't overthink it: just go ahead and buy it. HeyBike won't let you down, also thanks to its stellar customer support.

Bought the EC 1 ST after my husband got the EC 1. Really happy with it! It's easy to ride and comfortable. The team at Heybike was super helpful too. Great for getting around Dublin, especially on the hills. Solid bike, good battery, no fuss. Would recommend!

We have our third Heybike EC1. My first had the cross bar which at my age I found difficult and sold it to buy a step-through which is better for me. Pink step through for my wife and blue for me. I had done 300 miles on my last one with no issues and I had no hesitation in buying another. I would have given my latest one 5 stars, but I had to bleed the blades and adjust the gears as it would not go into first gear. Easily sorted, but someone not used to bikes may have found it frustrating. These should be checked prior to sending them out. The bikes have good quality components apart from the mudguards which are a wee bit flimsy. They are excellent value for money. My wife and I have both said that we probably would not have bought our expensive main e-bikes if we had had these first. We bought the Heybikes to take on holiday as our others are too heavy. We also bought spare batteries to extend the range which we think is about 22- 25 miles on top assistance. Customer service has been excellent by Jane and Todd who have always responded next day. We would highly recommend these as first e-bikes.

My bike took just over a week to arrive, but was worth the wait. The packaging protected it really well and it arrived with no damage. My husband also has a Heybike, so he found mine easy to build after putting his bike together. We have enjoyed a couple of rides on our bikes so far and had a lot of fun. Only ridden a maximum of 6 miles up/down a few hilly bits, and battery at 87%, so all good. Looking forward to lots more fun.

I’m impressed with how smooth and quiet the EC1 ST rides. The low-frame design is a real winner, and the bike has plenty of power to help me get around with ease. The battery lasts me a long time, too