Heybike Help Center


Dive into our tutorial videos for comprehensive guides on making the most of your Heybike experience.


Are there any restrictions or regulations on the use of e-bikes in the UK?
Please click on the following website www.gov.uk/electric-bike-rules to learn more about the UK Government's policy on e-bikes.
Is the bike waterproof?
No. the bike is water-resistant, not waterproof. It can withstand some moisture, but we recommend taking extra caution when riding in or near water and drying your bike completely before charging to avoid damage.
What to do if my payment failed?
If you could not make a successful payment, please kindly proceed with the following steps: 1. Check if your card has sufficient funds. 2. Check your internet connection, and refresh your page. 3. Contact your card issuing bank for help.

Test Ride Locations & Dealer Contacts


Address: No 105 South Main Street, Wexford, CoWexford, Y35 HXE8, Ireland
Telephone: +353 08 94 66 43 66

ESE Bike

Address: Arch 284 Belinda road , sw9 7dt, London, UK
Telephone: +44 7468 248993


Address: Unit 9, Monread Shopping Center, Naas, Co Kildare, Ireland, W91 CEOO
Tel: 089 466 4366

3k Blue

Address: Unit 2, Alexandra Place, East Road, Dublin 3,DO3 Y070, Ireland
Tel: 089 466 4366


Address: 32 Queen St, Peterhead AB42 1TS, UK
Telephone: +44 77 11 57 70 87

Bike Vibe

Address: Unit-1, 25 Woodford Ave, Gants Hill, Ilford IG26UF, UK
Telephone: +44 74 46 93 02 25


Address: 169-171 Hotwell Rd, Bristol, BS8 4RY, UK
Telephone: +44 117 3739 322

Drop Us A Line

Get in touch and let us know how we can help.

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